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Phys.org

Does emotional intelligence stop us from being rude? Here's what the science says

Does emotional intelligence stop us from being rude? Here's what the science says
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We often assume that how we respond to a rude comment says something stable about us: our personality, our culture, even the language we are speaking. If someone reacts calmly, we presume they are a patient person. If they snap back, we might assume they are short-tempered.

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